Healthcare Administration
is Built on Insurance Policies
Every interaction, from billing to benefits, hinges on knowing what’s covered, for whom, and when. When the rules of the game aren’t clear, everyone loses.
Our Products
Our products are based on the proprietary research and guarantee 100% accuracy answering healthcare insurance questions.
Proxima
Copilot for customer member services that helps your operators without getting in their way
5 min
Average handle time reduced
95%
First-call resolution
Context-Aware Intelligence
Real-time eligibility, benefits, and provider directories based on the current call context
Legal-Grade Accuracy
Instant coverage checks and guided workflows for complex cases
Never in your way
Translucent overlay so your operators do not need to change their workflows
Ultima
Slash HR & Benefits costs with instant, accurate benefits answers - delivered by text or WhatsApp.
Tailored to non-desktop users
Easily accessible by text or WhatsApp
Best Value Care
Smart recommendations for cost-effective healthcare options
Instant Answers, Multilingual and 24/7 Support
Get immediate responses anytime in any language
Built by Industry Leaders
Our team brings together world-class healthcare veterans, engineers and researchers from the most innovative companies and institutions in technology and insurance
Healthcare Experience
Engineering Excellence
AI
Innovation
Research Leadership
Insurance
Expertise
Healthcare Insights
Explore our latest articles and research on healthcare benefits verification and insurance innovation
The Challenges of Determining Healthcare Coverage
Understanding the complexities of healthcare coverage determination and why answering the simple question "Is this covered?" is often surprisingly difficult for patients, providers, and insurers alike.
Streamlining Call Center Operations
Learn how healthcare insurance companies are reducing wait times and improving member experiences by implementing smart verification systems that provide instant results.