The outreach members never see
Healthcare organizations keep spending on outreach members tuned out years ago.
Healthcare guidance that meets members where they are
Built to resolve, not just remind.
Logical Health uses AI to turn reminders into two-way conversation that helps members take action.
Start with a trusted conversation
Members know who they’re hearing from, with a branded, verified profile that makes it easy to engage.
Find out what’s getting in the way
Instead of sending another reminder, Logical Health asks the right questions to understand the barrier and respond accordingly.
Remove the barrier in the moment
Give members the information, options, and next steps they need to move forward—without leaving the conversation.
Turn the conversation into action
Members can book, confirm, reschedule, or complete the next step—all through text, with a clear outcome at the end.
Outreach for every gap in the member journey
Preventive care
Closes screening and wellness-visit gaps before they cost Stars.
Gaps in care
Finds the barrier behind each open gap and clears it in-thread.
Medication management
Supports onboarding and adherence between visits.
Care navigation
Guides members to the right care at the right time.
Intake & logistics
Supports members from sign-up through their first visit.
Renewals & enrollment
Keeps members on track through every deadline.
Wellness coaching
Keeps members engaged with check-ins between visits.
Benefits activation
Turns unused benefits into member engagement.
Built for compliance
Designed for ease
Most vendors stay compliant by gutting texting until it’s useless. We built a way to do both.
Questions, answered
We send branded, two-way texts from your healthcare organization on the channel each member uses: SMS, RCS, iMessage, or WhatsApp. The AI holds a real conversation, identifies the barrier behind the member's reply, and resolves it: booking visits, explaining benefits, arranging transportation, and handing off to your team when needed.
Logical Health connects to your member data and works alongside your current member-services stack, with no rip-and-replace. We meet your systems where they are, the same way we meet members where they are.
It pairs neural language understanding with symbolic logic developed through Stanford research. That combination produces answers that are instant, accurate, and explainable, so a coverage answer traces back to the rule behind it, instead of being a black-box guess.
Every response is grounded in your healthcare organization's rules and is fully traceable. Other vendors claim their AI is auditable; ours actually is: you can see why it said what it said.
Yes. By closing care gaps, improving member experience, and steering members to the right care at the right time, Logical Health moves the measures that drive HEDIS and Star performance.
Yes. Logical Health holds natural, two-way conversations in a member's preferred language, automatically detecting and responding in-language so members get clear answers without translation friction.
Yes. The platform is HIPAA-compliant and built with healthcare-grade safeguards: encryption in transit and at rest, role-based access controls, and full audit logging, so protected health information stays protected at every step.
No. That's the point. Everything happens in the texting app members already have open: no download, no login, no new account.