The outreach members never see
Healthcare organizations keep spending on outreach members tuned out years ago.
Healthcare guidance that meets members where they are
Built to resolve, not just remind
Most outreach stops at the nudge. Logical Health holds the conversation all the way to the outcome with rich interactive RCS features.
Reach members as a verified business
A branded profile with your name and logo, not an unknown number, so it gets opened.
Understand the real barrier
Tappable replies surface the real barrier, so the AI solves the right problem.
My Health Plan Verified businessResolve it in-thread
A rich card carries the appointment, cost, and ride, with one tap to book.
My Health Plan Verified businessConfirm & close the loop
One tap adds it to their calendar and marks the care gap closed.
My Health Plan Verified businessOutreach for every gap in the member journey
Preventive care
Closes screening and wellness-visit gaps before they cost Stars, with reminders that actually get a reply.
Protects Star ratingsGaps in care
Finds the barrier behind an open gap and clears it in-thread.
Medication management
Onboarding & adherence.
Care navigation
The right care at the right time.
Intake & logistics
From sign-up to first visit.
Renewals & enrollment
Through every deadline.
Wellness coaching
Check-ins between visits.
Benefits activation
Turns unused benefits into engagement.
Built for compliance
Designed for ease
Most vendors stay compliant by gutting texting until it’s useless. We built a way to do both.
Questions, answered
We send branded, two-way texts from your healthcare organization on the channel each member uses: SMS, RCS, iMessage, or WhatsApp. The AI holds a real conversation, identifies the barrier behind the member's reply, and resolves it: booking visits, explaining benefits, arranging transportation, and handing off to your team when needed.
Logical Health connects to your member data and works alongside your current member-services stack, with no rip-and-replace. We meet your systems where they are, the same way we meet members where they are.
It pairs neural language understanding with symbolic logic developed through Stanford research. That combination produces answers that are instant, accurate, and explainable, so a coverage answer traces back to the rule behind it, instead of being a black-box guess.
Every response is grounded in your healthcare organization's rules and is fully traceable. Other vendors claim their AI is auditable; ours actually is: you can see why it said what it said.
Yes. By closing care gaps, improving member experience, and steering members to the right care at the right time, Logical Health moves the measures that drive HEDIS and Star performance.
Yes. Logical Health holds natural, two-way conversations in a member's preferred language, automatically detecting and responding in-language so members get clear answers without translation friction.
Yes. The platform is HIPAA-compliant and built with healthcare-grade safeguards: encryption in transit and at rest, role-based access controls, and full audit logging, so protected health information stays protected at every step.
No. That's the point. Everything happens in the texting app members already have open: no download, no login, no new account.
ChatGPT
Claude
Perplexity